Delete your data
Last updated: 24 September 2026.
This page explains how to ask Adsalsa Studio (ADSALSA S.L.U.) to delete the data we hold about you in any of our games. It applies to all our games on Android and iOS, including:
- Arrow Puzzle
- Toppings Block
- Rune Blast
- Tacho&Tachy. Logic Game
- Snap Out! Block Puzzle
Our games do not use accounts or passwords. Instead, each installation gets a Player ID that we use to save your progress on our servers. That ID is how we find your data.
How to request deletion
- Copy your Player ID. Open the game, go to Settings and copy your Player ID. Do this before uninstalling the game: a new installation creates a new ID.
- Email us at apps@adsalsagroup.com with the subject “Data deletion request”, the name of the game and your Player ID. If you play more than one of our games, include the ID for each one.
- We confirm and delete. We reply to confirm we have received your request and delete your data within one month at the latest. We email you again when it is done.
If you have already uninstalled the game and no longer have your Player ID, email us anyway with the game name, your device model and roughly when you played. We will try to find your data, but without the ID we may not be able to identify it.
What we delete
When we process your request, we permanently delete from our servers all data linked to your Player ID:
- Your Player ID.
- Game progress: levels, scores, in-game items and settings saved on our servers.
- Your purchase history in our systems, including records of purchases we validated.
- The notification token used to send you push notifications.
- Our logs linked to your Player ID.
- Support emails you sent us about that game, other than the deletion request itself (see below).
Deletion cannot be undone. Your progress and any in-game currency or items will be lost. Purchases tied to your Google Play or Apple account, such as ad removal, stay with the store and can normally be restored from the game.
What we keep, and for how long
- Your deletion request: we keep the email exchange about your request (your email address, the date, the game and the Player ID) for 3 years so we can prove that we handled it, as allowed by data protection law. After that we delete it.
- Backups: deleted data may remain in server backups until they are overwritten in the normal backup cycle, and at most for 30 days. We do not restore data from backups for any other purpose.
We do not keep any other data about you once your request is complete.
Data held by Google and Apple
Some data is handled directly by Google or Apple as independent providers, so we cannot delete it for you:
- Google Play and the App Store keep their own records of downloads and purchases under the Google Privacy Policy and Apple Privacy Policy.
- Advertising (Google AdMob) uses your device's advertising ID. On Android you can reset or delete it in Settings → Privacy → Ads (or Settings → Google → Ads, depending on your device). On iPhone you can stop apps from using it in Settings → Privacy & Security → Tracking.
- Push notifications (Firebase Cloud Messaging): once we delete your notification token you will not receive any more notifications from us. You can also turn notifications off in your device settings.
Data stored only on your device
Some settings and cached data are stored only on your phone. To delete them, uninstall the game. On Android you can also clear its storage in Settings → Apps → [game] → Storage → Clear storage.
More information
See our Privacy Policy for more details about the data we process and your rights. If you are not satisfied with how we handled your request, you can contact the Spanish Data Protection Agency at aepd.es.
ADSALSA S.L.U.
C/ Filá Abencerrajes, 4
03804 Alcoy (Alicante), Spain
Email: apps@adsalsagroup.com